Customer Success Lead — SaaS HR Platform
Hyderabad, Telangana
PeopleFlow
Job Details
Category
Customer Success
Industry
SaaS
Salary
INR 1,200,000 - INR 1,700,000 / year
Experience
4 - 8 years
Job Description
Responsibilities
Own onboarding and adoption for enterprise customers.
Build success playbooks and QBRs.
Drive renewals and expansions.
Requirements
4+ years in Customer Success for B2B SaaS.
Excellent communication and stakeholder management.
Experience with CRMs (HubSpot/Salesforce).
Benefits
Quarterly bonus, health insurance, WFH allowance